Shipping Info

 

**All orders received before 4pm will be processed and dispatched on the same day. This means that you will receive your order even faster!**

**If in any rare case that we don't have the items that you ordered in stock we will do our best to have them sent out ASAP and update you via email on the progress, as well as giving you an estimated time of arrival.**

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DELIVERIES WITHIN THE UK

Small Parcels - 1st Class Royal Mail 24 Delivery - £2.50 (For small items that are under 150g).

Parcels over 150g - Royal Mail 48 Tracked Delivery - £3.95 (For ANY that is over 150g, no matter what the size or weight).

UK Next (Working) Day Guaranteed – UK Mail Tracked Next Day Delivery - £6.95 (This shipping method is for ANY sized order).

Free standard delivery on all UK orders over £35!

For all orders under 2kg sent within the United Kingdom, we use Royal Mail Tracked 48 postage. With this service your goods should normally arrive within 1-3 working days (but in rare cases can take up to 5 days).

Remember, UK Next Day delivery only £6.95 for ANY weight!

For all orders placed before 4pm Monday–Friday, we can send them on a Next Day service. Smaller orders will be sent via Royal Mail Special Delivery Tracked 24, and will arrive at your door on the next working day.

Both next day services will require a signature on delivery, and also have a tracking number so you can check the whereabouts of your parcel.

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DELIVERIES TO EUROPE

Standard AirMail - (1- 4 weeks delivery time).
This is the cheapest and a reasonably fast overseas delivery option for most items. Delivery times are normally around the 5-10 day mark, but MAY take up to 30 working days. No tracking number with this service. Prices start from £3

Express Airmail Courier - (2 - 5 days delivery time).
Get your order fast and with a guaranteed time of delivery for a little extra!
We can send your order via an express courier delivery service that comes with a tracking number and will require a signature upon delivery. Prices start from £15.

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DELIVERIES TO REST OF THE WORLD

We use a number of different couriers depending on where the goods are sent, the dimensions, and weight.

Small items (under 2kg, and less than 90cm in length) are sent by Royal Mail International Signed For™.

Prices start from just £3, and delivery times are between 1-4 weeks (normal delivery times are 1-2 weeks).

Large items (more than 2kg in weight and over 90cm in length, ie: staffs, walking ladders, globes etc..) are sent by DHL, DPD or TNT and delivery times are 2-5 working days!

This service requires a signature upon delivery and a tracking number is provided so you can see where your parcel is at all times!

You can check the cost of your international shipping just by placing the items you want into the basket, then proceed to the checkout and carry on until step two where you need to specify the delivery address.

Note: International shipping cost is automatically calculated by our system depending on the total weight of your order.

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DELAYED/LOST ITEMS

UK Royal Mail parcels have a tracking number which denotes where the parcel was last scanned, this can be very helpful, but is not as accurate as a courier tracking number.

In the very rare and unfortunate occasion that your parcel has not arrived in the time frames given above, parcels sent by Royal Mail will not be classed as “lost” until 10 working days have passed from the day of dispatch (working days being Monday - Friday).

International orders sent by Royal Mail can't be classed as “lost” until 5 weeks have passed.

These are guidelines given by Royal Mail themselves, and unfortunately are out of our control.

We have sent many parcels by Royal Mail all over the world and the success rate of delivering the parcels has been excellent!

Orders sent via courier have a full tracking number so we always know where your parcel is at all times.

 

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